Week 5 - Met Burns social worker who has been on leave & Child injuries - Systems used for patient information

 

Week 5

I had the opportunity to meet with the social work clinician who has recently returned from health-related leave. Her approach to conducting assessments is both friendly and respectful, demonstrating compassion while remaining direct and effective in gathering information.

During the week, we received an urgent call from the emergency department regarding a child with burns around the genital area and concerns about potential mistreatment. The consultant’s initial clinical notes indicated that the burns might be an allergic reaction. To ensure a thorough assessment, the social worker took the proactive step of visiting the consultant while they were in the operating theatre. This action underscored the strong sense of whanaungatanga and respect that the social worker has within the multidisciplinary team (MDT). Although it is not common practice for professionals to take such measures, it was a highly effective way to ensure accurate information was obtained.

We then did a thorough bio-psychosocial assessment with the whānau, collecting detailed information about the incident, family dynamics, living situation, support systems, and financial status. We made sure to approach this with manaakitanga, focusing on empathy and respect throughout. Competency 7 really shone through here, as we engaged with the whānau without judgment, making sure their perspectives and needs were fully considered before the child’s discharge from the hospital.

For centuries, the Ministry of Health and hospital sectors relied on paper forms to document patient information. When medical history was needed, staff would have to sift through piles of files to locate a patient's records, which was time-consuming. However, over the past four years, as noted by an advanced social worker, each District Health Board (DHB) has been gradually transitioning to online servers. This shift allows all past and present medical information to be captured digitally, providing staff with up-to-date patient details. It has improved efficiency, as Multi-Disciplinary Teams (MDTs) can now upload notes in a timely manner, and it has also proven to be cost-effective. This transition highlights the importance of advanced technology in achieving better outcomes for patients.

Comments

  1. Your identification of Te Whare Tapa Wha should have been mentioned in weeks 1-3. In weeks 4 to 6 you are expected to identify and review the practice issues and the role of technology within your organisation. Doing so would have added value.

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